Aspen Family Portal

1. Go to https://hdsb.myontarioedu.ca/aspen/logon.do) to open the Aspen portal.

2. At the Halton District School Board login screen, Enter your primary email address as your Login ID and select Trouble logging in? to set/reset your password. NOTE: This does not appear if using a mobile device, you must use a computer.

3. Select Reset Your password

4. Provide your Login ID (this is the primary email address on file at the school).

5. Select Recover Password.

6. An email containing a reset password link will be sent to your email.

7. When you have received the email, click on the password reset link. It will take you to the HDSB Aspen site and ask you to create and enter a password, then re-enter the same password and select the Reset Password button.

1. Password Requirements:

1. Minimum length is 6

2. At least one number

3. At least one capital and lowercase letter

4. Can’t contain ‘password’, login name, first name, middle name, last name, date of birth, personal id, or only sequential letters or numbers.

Congratulations! You have created an HDSB Aspen Account. Proceed to Logging into Your Account.

1. Go to the Halton District School Board login screen https://hdsb.myontarioedu.ca/aspen/logon.do. 

2. Enter the primary email address as your Login ID.

3. Enter the password you created when creating an account (above).

4. Select the Log In button. A window will appear prompting Multi-factor Authentication (MFA). See MFA Instructions below. 

5. Multi-factor Authentication (MFA).

Multi-factor authentication (MFA) is a security process that requires users to take extra steps to verify their identity in order to log into an account. In order to protect student data, in order to access the Aspen Family Portal, users must complete MFA, starting with one of two options: Email or the Microsoft Authenticator App. 

Option 1: Email MFA

1. 1. 1. At the top of the window, select Email. 

      2. You will receive an email 6-digit “One-time password code”. 

      3. Enter this code into the area on the screen that says “Enter the code to confirm”.  

      4. Select Verify

      5. Click on the “X” at the top, right of the screen to close the MFA window.

Option 2: Microsoft Authenticator App

1. 1. 1. Scan the QR code in the window using the camera on your Smartphone; 

      2. Follow the prompts on your phone to download the Microsoft Authenticator App (if you do not already have it installed).  

      3. Add Account? Add an account ‘your email address’ so you can access the one-time password code.  Select Add account.

      4. In the MS Authenticator App find “Follett School Solutions, LLC” with your email address below.

      5. Select “Follett School Solutions, LLC”, there will be a 6-digit “One-time password code”. 

      6. Enter this code into the area on the screen that says “Enter the code to confirm”.

      7. Select Verify

      8. Click on the “X” at the top, right of the screen to close the MFA window.

6. Security Question: As a second security measure, a window will appear asking you for a security question when you login.  You can set one up now or select “later” for next time.

7. Not a first time user/logging in? You will be required to use the Multi-factor Authenticator App and enter the verification code each time you login. This helps to protect your HDSB Aspen account by requiring a secondary means of proving your identity when logging into MFA-protected apps and websites.

If you have already created an account but forgotten your password, you can do the following:

1. Use the Registration link on the HDSB website or open the Online Registration webpage: https://hdsb.myontarioedu.ca/aspen/logon.do

2. At the log on screen, enter the email address that you used when creating your account in the Login ID field.

3. Select I forgot my password.

4. Answer the security question.

5. Follow the instructions that appear to set a new password.