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Absence Reporting - SchoolMessenger

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More in this Section...

  • Safe Schools
    • Absence Reporting - SchoolMessenger
      • Frequently Asked Questions on Receiving Messages
      • Frequently Asked Questions on Reporting Student Absences
      • How to Check Messages and Report Absences Online
      • Teacher Messaging
    • Anti-Sex Trafficking
    • Bullying Prevention and Awareness
    • Code of Conduct
    • HDSB Mobile App
      • Frequently asked questions about the HDSB Mobile App and SchoolMessenger app
    • Human Rights & Equity
    • Positive Space LGBTQ+
    • School Safety FAQs
    • Violence Threat Risk Assessment (VTRA)
  • Absence Reporting - SchoolMessenger
  • Aspen Family Portal
  • Before and After School Care
  • Bus Cancellation and School Closure – Inclement Weather
  • Calendar
  • Find My Local School
  • First Nation, Métis and Inuit Students
  • Get Involved
  • Halton Community Resources
  • HDSB Mobile App
  • Health and Well-Being
  • Human Rights & Equity
  • Human Rights & Equity
  • Kindergarten
  • New to Halton
  • Pay Online
  • Privacy and Freedom of Information (FOI)
  • Protection from COVID-19 and Other Respiratory Illness
  • Register My Child for School
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Quick Links

  • Bullying Prevention
  • Find My Local School
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  • Parent Portal (Secondary)
  • Register My Child for School
  • Report a Student Absence

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​The Halton District School Board is committed to providing timely, effective communication to parents/guardians and students.​

The HDSB utilizes a Student Absence Reporting System called SchoolMessenger.​

This is the system used for:
  • Reporting student absences
  • Receiving all messages and phone calls from your child's school and the HDSB

Families receive instructions on how to register for SchoolMessenger when they register for school.

​All families must register for SchoolMessenger to report student absences online and set communication preferences for receiving messages from your child's school and the HDSB.​

Options for Reporting Student Absence

  • HDSB Mobile App​ (available for download from the App Store and Google Play)
  • Website: go.schoolmessenger.ca​
  • Phone: 1-877-409-6310 (toll-free)
The SchoolMessenger​ system is accessible 24 hours, seven days a week to report future absences and late arrivals.  
​
Set Your Communication Preferences

​Choose how you want to receive​​ messages from your child's school and the HDSB

  • Email
  • HDSB Mobile App
  • Text Message
  • Phone

Opt-in to receive text messages from the HDSB​

If you provided your child’s school with a mobile phone number upon registration, you were sent a text message from SchoolMessenger providing you with the opportunity to opt-in to receive text messages from the HDSB. The text message requested that parents/guardians reply “Y” to opt-in to receive attendance text notifications. 

  • If you replied “Y” to the text message, you are subscribe​d to receive notifications by text about your child’s attendance.
  • If you did not reply to the text message, you will not receive notifications by text from the HDSB.​

No repeat invitations to opt-in will be sent. If you wish to receive text message attendance notifications, please update your communication preferences on the SchoolMessenger website or app once you have created your account with SchoolMessenger. 

Receiving Messages from Your Child's School and the HDSB​

The Halton District School Board relies  on SchoolMessenger to communicate with parents/guardians. This system enables schools to send messages by email, mobile app notification, text message, or by phone call. 
​ 
Parents/guardians are asked to provide their child’s school with a current email address and phone number for these types of messages. ​​

Additional Information 

  • How to Check Messages and Report Absences online​​ 
  • FAQs on Reporting Student Absences​​​
  • FAQs on Receiving Messages
  • HDSB Mobile App​ ​ 

Translated School Messenger Document

  • SchoolMessenger​ -  Parent/Guardian Communication System​ - Arabic
  • SchoolMessenger -  Parent/Guardian Communication System​ - Farsi
  • ​SchoolMessenger -  Parent/Guardian Communication System​ - Spanish
  • ​​SchoolMessenger -  Parent/Guardian Communication System​ - Ukrainian​
  • SchoolMessenger -  Parent/Guardian Communication System​ - Urdu
  • SchoolMessenger -  Parent/Guardian Communication System​ - Simplified Chinese​
​
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Halton District School Board
J.W. Singleton Education Centre
2050 Guelph Line
Burlington, Ontario, L7P 5A8

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